Legal Information
Who we are:
Your contract with Paramount+ is with the entity set out below in your country / territory of residence:
Country / Territory of Residence | Entity providing Paramount+ |
|---|---|
Austria, Germany and Switzerland | VIMN Germany GmbH, a company incorporated in Germany under the commercial register of Amtsgericht Berlin-Charlottenburg with company number HRB 113345 B, whose registered office is at Boxhagener Strasse 80, 10245, Berlin, Germany. |
France Guadeloupe Martinique Guyane française La Réunion Mayotte Saint-Barthélemy Saint-Martin Saint-Pierre et Miquelon | Paramount Pictures International Limited, a company incorporated in England under company number 03458440, whose registered office is at Building 5 Chiswick Park, 566 Chiswick High Road, London, W4 5YF, United Kingdom. |
United Kingdom Republic of Ireland Guernsey Jersey Isle of Man | Viacom International Media Networks U.K. Limited, a company incorporated in England under company number 10344647, whose registered office is at 17-29 Hawley Crescent, London, NW1 8TT, United Kingdom. |
Italy San Marino Vatican City | Paramount Global Italia S.r.l., a company incorporated in Italy under the business register held at the Chamber of Commerce of Milano, Monza, Brianza and Lodi with company number 07237600965, Rea 1945654, whose registered office is at Corso Europa n.5, 20122, Milano, Italy. |
Canada | Paramount Streaming Canada, a division of Paramount Entertainment Canada ULC, a company incorporated in British Colombia under company number BC1380911 whose principal place of business is 36 Toronto Street, Suite 200, Toronto, Ontario M5C 2C5, Canada. |
Australia | Network Ten All Access Pty Ltd., a company incorporated in Australia with ACN 629 391 117 whose principal place of business is at 1 Saunders Street, Pyrmont NSW 2009, Australia. |
How to get in touch with us:
Please visit our Help Centre for any queries that you may have about Paramount+, our content or your subscription at https://paramountplus.com/support.
If you need to contact us, you can reach us using any of the following methods:
- Web Form: https://paramountplus.com/contactsupport
- E-mail: support@paramountplus.com
- Phone:
Country | Phone Number | Hours of Operation |
|---|---|---|
Austria | 0800 296 172
| Monday – Friday - 12pm - 8pm (CET/CEST) 24 and 31 December - 11am - 5pm (CET/CEST) 25 December and 1 January - Closed |
France Guadeloupe Martinique Guyane française La Réunion Mayotte Saint-Barthélemy Saint-Martin Saint-Pierre et Miquelon | 0800 901 722
| Monday – Friday - 12pm - 8pm (CET/CEST) 24 and 31 December - 11am - 5pm (CET/CEST) 25 December and 1 January - Closed |
Germany | 0800 180 1721
| Monday – Friday - 12pm - 8pm (CET/CEST) 24 and 31 December - 11am - 5pm (CET/CEST) 25 December and 1 January - Closed |
Italy San Marino Vatican City | 800 780 070
| Monday – Friday - 12pm - 8pm (CET/CEST) 24 and 31 December - 11am - 5pm (CET/CEST) 25 December and 1 January - Closed |
Switzerland | 0800 563 612
| Monday – Friday - 12pm - 8pm (CET/CEST) 24 and 31 December - 11am - 5pm (CET/CEST) 25 December and 1 January - Closed |
United Kingdom Jersey Guernsey Isle of Man | 0800 048 9450 Local rates apply | Monday – Friday – 11am - 7pm (GMT/BST) 24 and 31 December - 11am - 5pm (GMT/BST) 25 December and 1 January - Closed |
Republic of Ireland | 1800 903 635
| Monday – Friday – 11am - 7pm (GMT/IST) 24 and 31 December - 11am - 5pm (GMT/IST) 25 December and 1 January - Closed |
Canada | 1833 974 0028 | Monday – Friday – 11am - 7pm (EDT/EST) 24 and 31 December - 11am - 5pm (EDT/EST) 25 December and 1 January - Closed |
Australia | 1800 317 288 | Monday – Friday – 11am - 7pm (AEDT/AEST) 24 and 31 December - 11am - 5pm (AEDT/AEST) 25 December and 1 January - Closed |
How we are regulated:
In the United Kingdom, Jersey, Guernsey & the Isle of Man:
Media Service Provider:
Viacom International Media Networks U.K. Limited, a company incorporated in England, under company number 10344647, whose registered office is at 17-29 Hawley Crescent, London, NW1 8TT, United Kingdom.
Regulatory Authority:
Ofcom, Riverside House, 2a Southwark Bridge Road, London, SE1 9HA. Further details about Ofcom are available at: https://www.ofcom.org.uk.
For all territories set out in the ‘Who we are’ section above (except the United Kingdom, Jersey, Guernsey, the Isle of Man, Switzerland, Canada & Australia):
Media Service Provider:
VIMN Germany GmbH, a company incorporated in Germany under company number HRB 113345 B, whose registered office is at Boxhagener Strasse 80, 10245, Berlin, Germany.
Regulatory Authority:
Medienanstalt Berlin Brandenburg (“mabb”). You can find further information about the mabb at https://www.mabb.de/.
Additional Information for residents in Austria, Germany and Italy:
We are required by law to provide an electronic link to the ODR Platform, which is available at https://ec.europa.eu/consumers/odr/. However, we inform you that Paramount+ will not participate in an alternative dispute procedure before a consumer arbitration board and does not have a legal obligation to do so.
Additional information for residents in Germany:
- Managing Directors: Michael Keidel and Susanne Schildknecht, c/o VIMN Germany GmbH, Boxhagener Strasse 80, 10245, Berlin, Germany.
- Youth Protection Officer: Sascha Pridat, youthprotection@paramount.com.
Additional information for residents in France:
- Publishing Manager: Sukhjeet Gill.
- Paramount+ is hosted on the Google Cloud Platform by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Telephone number: +1-650-253-0000.